Service and spares:
Maintenance is given great importance by the Company and a well knit team of service engineers and technicians work round the clock 7 days in a week in the most rigorous conditions to keep the turbines in peak operating condition, through their lifetime.
ANNUAL OPERATION AND MAINTENANCE CONTRACT - ( A O M C )
THIS IS A PREMIUM SERVICE OFFERED BY PIONEER SERVICE DEPARTMENT.
Pioneer offer an A O M C to their clients which is totally aimed at ensuring maximum machine availability and performance and minimal machine shut down period.
The Pioneer Service department is a highly motivated and dedicated team which believes in the philosophy that prevention is better than cure and also that a stitch in time saves nine - later on !
Therefore , carrying out preventive maintenance of turbines is our watchword and is done regularly to a strict schedule.
Such quality maintenance is possible due to the highly trained and skilled Pioneer service personnel who are well trained in using sophisticated hi-tech calibrated tools.
AOMC also features full tower torque once a year as part of the contract.
Every customer would be keen to monitor the performance of his machine and to make this easy , we forward the generation performance of every individual wind turbine to their owners every day without fail through electronic mail.
Pioneer have a network of secure stockyards at different locations from where spares and equipment can be rushed to a breakdown spot in the least possible time.
Such concerted team effort on a 24 x 7 basis ensures that we are able to deliver over 95 % machine availability to our customers to keep them happy and satisfied over the entire project life of their wind turbine.